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great customer service peter spann business

Kеу Stерѕ fоr Prоviding Grеаt Cuѕtоmеr Sеrviсе

Grеаt сuѕtоmеr ѕеrviсе iѕ оnе оf thе mоѕt imроrtаnt аѕресtѕ оf аnу buѕinеѕѕ оr рrоfеѕѕiоnаl intеrасtiоn. Prоduсing a ѕаtiѕfуing, еnjоуаblе еxреriеnсе fоr a сuѕtоmеr оftеn iѕ…
webinars

How To Establish Thought Leadership with Webinars

Webinars establish thought leadership. As content marketing continues to gain popularity, and increasing number of businesses are looking to produce original content to aid their lead generation efforts. Types of content in these efforts ranges…
customer service improvement

Customer Service Improvement - The Best 4 Ways

Customer service improvement makes a big impression on consumers. It can be the difference between one-time and loyal customers. If you're in an industry that doesn't allow for much differentiation, then customer service is your chance to get…

Using Color Psychology in Web Marketing

When you're diving into web marketing to help propel your business there is a key element you can utilize to propel your new design into the very mind of the potential customer, and get them to react in a way you want them to more often. That…
better brand strategy
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3 Steps to a Better Brand Strategy

When it comes to better brand strategy, you could learn a lot from the ghosts of businesses past. Many companies--like Blockbuster, JCPenny, and countless others--either fall short in their branding strategies or are too late to catch up to…
team conflict

Dealing With Team Conflict

When you work in a team, conflict happens. Not everyone is going to get along all of the time. There may even be times when your team can’t work together well at all. It may fall on you, as a boss, to be the one to help your team work through…
improve customer service

How To Improve Customer Service Without Spending a Cent

There is an old saying that the customer is king. It means that what the customer wants the customer should receive. Even when customers are being argumentative they should be treated as though they are right. Having good customer service…
website marketing

3 Myths About Website Marketing

There are a number of myths that encircle website marketing. For whatever reason, there is a lot of misinformation about what the best approach is to take to marketing via the Internet. It is vital to review some of these myths to determine…
social media trends
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Five Social Media Marketing Trends You Should Follow

No matter how beautiful your web design is, or how unique your product is, when it comes to getting your brand out there, social media marketing is essential. Social Media Trends The biggest problem with this is that finding social media…
you tube marketing
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Using YouTube to Market Your Business

YouTube marketing has taken off in the past few years and continues to be a valuable resource for business owners to attract and maintain their customer base. YouTube in particular has several features to help business owners stay ahead of the…