Each year, Australian companies lose a whopping $122 billion due to poor customer service. In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it’s your responsibility to make sure that your customers are satisfied from start to finish. One way to stay relevant and […]
Business challenges crop up all the time. Owning a business is no easy feat and it’ll take a lot of trial and error to get to where you want to be. In fact, only half of small businesses make it to the 5-year mark. This is why it’s important to address any issues you see in […]
Inbound marketing is the new trend. Gone are the days of in your face marketing tactics. Today’s marketing takes a softer approach and focuses on providing your audience with valuable, educational content that will keep them coming back for more. It’s called inbound marketing and it works. Here’s why. Content is King When it comes […]
Lock in on these Social Media Trends 2019. Times have changed. Social media is the new way of communicating and it’s not going anywhere. While it’s been around for a while, it’s constantly evolving. What worked for you last year may not make as big of an impact in 2019. Here are the top 3 […]
Steps to building strong Social Media Branding Social media branding presents businesses the right channel to promote their firm and meet their target audience. The result you will get when you apply the right strategy in social media are greater than offline advertising platforms. If you are hoping to utilize social platforms as a […]
SEO 2018 – Staying visible online is essential for any modern business, internet marketer, or webmaster. When the right steps aren’t taken, your website could find itself in the depths of internet obscurity, leaving very few opportunities to make impressions and engage with your audience. Because it’s so critical to remain visible in search, […]
Understanding What Goes into an Effective Business Plan When working with established business owners and fresh entrepreneurs, there’s one thing that I’ve found can help any business to succeed: a business plan. A business plan is more than just a simple document. It’s a valuable tool that can provide guidance throughout your business journey and it […]
Local business facebook marketing strategies aren’t easy to devise. Despite having over a quarter of the world’s population as active users, Facebook doesn’t always turn out to be the marketer’s dream platform. Some approach the social network expecting quick and easy results, thanks to the simplicity of the platform and the sheer audience size that […]
Using a mobile app gets around the fact that traditional marketing can be expensive and promoting the brand through normal advertising is what everyone else does! To survive successfully in today’s vying business market and to market your brand, you might need to try something offbeat. A well-devised and effective mobile application has the potential […]
Grеаt сuѕtоmеr ѕеrviсе iѕ оnе оf thе mоѕt imроrtаnt аѕресtѕ оf аnу buѕinеѕѕ оr рrоfеѕѕiоnаl intеrасtiоn. Prоduсing a ѕаtiѕfуing, еnjоуаblе еxреriеnсе fоr a сuѕtоmеr оftеn iѕ thе diffеrеnсе bеtwееn ѕuссеѕѕ аnd fаilurе. Whilе grеаt сuѕtоmеr ѕеrviсе iѕ еаѕу tо ѕроt, it iѕ muсh mоrе diffiсult tо реrfоrm аѕ a рrоfеѕѕiоnаl. Crash course in customer service […]