improve customer service

How To Improve Customer Service Without Spending a Cent

There is an old saying that the customer is king. It means that what the customer wants the customer should receive. Even when customers are being argumentative they should be treated as though they are right. Having good customer service…
website marketing

3 Myths About Website Marketing

There are a number of myths that encircle website marketing. For whatever reason, there is a lot of misinformation about what the best approach is to take to marketing via the Internet. It is vital to review some of these myths to determine…
social media trends
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Five Social Media Marketing Trends You Should Follow

No matter how beautiful your web design is, or how unique your product is, when it comes to getting your brand out there, social media marketing is essential. Social Media Trends The biggest problem with this is that finding social media…
you tube marketing
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Using YouTube to Market Your Business

YouTube marketing has taken off in the past few years and continues to be a valuable resource for business owners to attract and maintain their customer base. YouTube in particular has several features to help business owners stay ahead of the…
positive feedback

A Great Leader Knows How to Give Productive Feedback

If you want to increase your leadership within your organization, you need to learn how to give productive feedback to your colleagues and employees. The job of any leader inside of a workplace is to not only work well with others, but to…
social media marketing

5 Ways to Step Up your Social Media Marketing Game Plan

Social media is a big part of most if not all business marketing plans today. In fact, you will find it extremely difficult to find a marketer who won't claim social media marketing as being imperative for relationship building, brand building,…
pricing strategies

6 Must Know Pricing Strategies

Getting your pricing strategies right can be one of the most important factors to gross profit in your business. It's worth it to read up on pricing strategies and chose the one that best fits your business model. Some businesses don't understand…
email marketing

Five Simple Ways to Improve Your Email Marketing

Improving your email marketing is a great goal, and we are here to help. That's why we've come up with five simple ways to do just that. Clearly state your goals The only way you're going to have a successful email strategy is if you clearly…
brand strategy

5 Questions To Get You Started with Your Brand Strategy

Planning your brand strategy isn't something you can accomplish in a few minutes. The best thing you can do is to split the work up so you can concentrate on each part. If you get stuck at anytime, then refer to these questions to get the ball…
Dealing With Difficult Clients

Customer Service Tips For Dealing With Difficult Clients

Dealing with difficult clients can be the most tedious part of our job as business professionals, no matter the day or customer. Add in difficult and angry clients and your job will get even harder. However, the way that you handle even the…