
Customer Service 2019 – 3 Trends to Watch
Each year, Australian companies lose a whopping $122 billion due to poor customer service.
In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it's…

Overcome the 3 Key Business Challenges of 2019
Business challenges crop up all the time. Owning a business is no easy feat and it'll take a lot of trial and error to get to where you want to be. In fact, only half of small businesses make it to the 5-year mark. This is why it's important…

Effective Business Plan – How to Write One
Understanding What Goes into an Effective Business Plan
When working with established business owners and fresh entrepreneurs, there’s one thing that I’ve found can help any business to succeed: a business plan.
A business plan is more…

3 Steps to a Better Brand Strategy
When it comes to better brand strategy, you could learn a lot from the ghosts of businesses past.
Many companies--like Blockbuster, JCPenny, and countless others--either fall short in their branding strategies or are too late to catch up to…

6 Must Know Pricing Strategies
Getting your pricing strategies right can be one of the most important factors to gross profit in your business.
It's worth it to read up on pricing strategies and chose the one that best fits your business model. Some businesses don't understand…