customer service peter spann business
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Customer Service 2019 - 3 Trends to Watch

Each year, Australian companies lose a whopping $122 billion due to poor customer service. In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it's…
great customer service peter spann business

Kеу Stерѕ fоr Prоviding Grеаt Cuѕtоmеr Sеrviсе

Grеаt сuѕtоmеr ѕеrviсе iѕ оnе оf thе mоѕt imроrtаnt аѕресtѕ оf аnу buѕinеѕѕ оr рrоfеѕѕiоnаl intеrасtiоn. Prоduсing a ѕаtiѕfуing, еnjоуаblе еxреriеnсе fоr a сuѕtоmеr оftеn iѕ…
customer service improvement

Customer Service Improvement - The Best 4 Ways

Customer service improvement makes a big impression on consumers. It can be the difference between one-time and loyal customers. If you're in an industry that doesn't allow for much differentiation, then customer service is your chance to get…
improve customer service

How To Improve Customer Service Without Spending a Cent

There is an old saying that the customer is king. It means that what the customer wants the customer should receive. Even when customers are being argumentative they should be treated as though they are right. Having good customer service…
Dealing With Difficult Clients

Customer Service Tips For Dealing With Difficult Clients

Dealing with difficult clients can be the most tedious part of our job as business professionals, no matter the day or customer. Add in difficult and angry clients and your job will get even harder. However, the way that you handle even the…
customer service secrets

3 Customer Service Secrets to Create an Exceptional Customer Experience

Customer service secrets play a major role for a business's ongoing success and its ability to create new and retain existing customers. With social media being a reputable source for business reviews, keeping customer service a priority in…