customer service peter spann business
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Customer Service 2019 - 3 Trends to Watch

Each year, Australian companies lose a whopping $122 billion due to poor customer service. In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it's…
sales process

Conquer the Sales Process With 5 Insightful Tips

Conquer the Sales Process With 5 Insightful Tips In order to improve your business and expand your customer base, the sales process plays a vital role. Continue reading for 5 insightful tips today. Would you go on a road trip without directions…