customer service peter spann business
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Customer Service 2019 – 3 Trends to Watch

Each year, Australian companies lose a whopping $122 billion due to poor customer service. In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it's…
great customer service peter spann business

Kеу Stерѕ fоr Prоviding Grеаt Cuѕtоmеr Sеrviсе

Grеаt сuѕtоmеr ѕеrviсе iѕ оnе оf thе mоѕt imроrtаnt аѕресtѕ оf аnу buѕinеѕѕ оr рrоfеѕѕiоnаl intеrасtiоn. Prоduсing a ѕаtiѕfуing, еnjоуаblе еxреriеnсе fоr a сuѕtоmеr оftеn iѕ…
improve customer service

How To Improve Customer Service Without Spending a Cent

There is an old saying that the customer is king. It means that what the customer wants the customer should receive. Even when customers are being argumentative they should be treated as though they are right. Having good customer service…
customer service secrets

3 Customer Service Secrets to Create an Exceptional Customer Experience

Customer service secrets play a major role for a business's ongoing success and its ability to create new and retain existing customers. With social media being a reputable source for business reviews, keeping customer service a priority in…