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customer service peter spann business
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Customer Service 2019 – 3 Trends to Watch

Each year, Australian companies lose a whopping $122 billion due to poor customer service. In fact, nearly 60 percent of buyers quit doing business with a company after having a bad customer serving experience. As a business owner, it's…
business challenges peter spann
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Overcome the 3 Key Business Challenges of 2019

Business challenges crop up all the time.  Owning a business is no easy feat and it'll take a lot of trial and error to get to where you want to be. In fact, only half of small businesses make it to the 5-year mark. This is why it's important…
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Inbound Marketing for Your Business

Inbound marketing is the new trend.  Gone are the days of in your face marketing tactics. Today's marketing takes a softer approach and focuses on providing your audience with valuable, educational content that will keep them coming back for…
instagram as a marketing tool

Top 3 Social Media Trends 2019

Lock in on these Social Media Trends 2019. Times have changed. Social media is the new way of communicating and it's not going anywhere. While it's been around for a while, it's constantly evolving. What worked for you last year may not…
business plan - Peter Spann Business

Effective Business Plan – How to Write One

Understanding What Goes into an Effective Business Plan When working with established business owners and fresh entrepreneurs, there’s one thing that I’ve found can help any business to succeed: a business plan. A business plan is more…
great customer service peter spann business

Kеу Stерѕ fоr Prоviding Grеаt Cuѕtоmеr Sеrviсе

Grеаt сuѕtоmеr ѕеrviсе iѕ оnе оf thе mоѕt imроrtаnt аѕресtѕ оf аnу buѕinеѕѕ оr рrоfеѕѕiоnаl intеrасtiоn. Prоduсing a ѕаtiѕfуing, еnjоуаblе еxреriеnсе fоr a сuѕtоmеr оftеn iѕ…
social media marketing
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Social Media Influence and Your Online Marketing Strategy

When it comes to online marketing, how far should social media influence your strategy? I am a member of the school of thought that believes in the power of social media in today marketing. Not so long ago newspaper, TV and Radio ads were…
social media marketing tips

Social Media Marketing Tips

Social Media Marketing Tips Business Owners Can Benefit From Social media is everywhere and a lot of people use it every day.  Here are some simple social media marketing tips on how to promote your business. Have you grown frustrated with…
instagram as marketing tool
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How to Use Instagram as a Marketing Tool

5 Tips for Successful Instagram Advertising If you want to branch your small business out, why not use Instagram as a marketing tool? Read this article on how to use Instagram to market your business!   Why are there currently 8 million…
webinars

How To Establish Thought Leadership with Webinars

Webinars establish thought leadership. As content marketing continues to gain popularity, and increasing number of businesses are looking to produce original content to aid their lead generation efforts. Types of content in these efforts ranges…